Shipping and returns
As a general rule, packages are sent within 48 hours of receipt of payment, via NACEX only for Spain, with tracking number and delivery without signature. If you prefer registered delivery, an additional charge will be applied. Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link to track your order online.
Shipping costs include handling and packaging costs as well as postal charges. Handling charges are a fixed price, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will be applied to each order individually. We are not responsible for any damage to your package after shipping, but we do our best to protect all fragile items
On returns, from receipt of the order, fifteen days for the return, as long as the order is in the same condition in which it arrived.